Whether you hire on Linkaz or offer your services, you can ask us to delete your account and personal data here. Sign in with the phone number or email and password you use in the app so we know the request is really from you.

What happens next

We process every request within 30 days. Any hires in progress are closed out and any wallet balance owed to you is paid out to M-Pesa before the account is removed.

Deleted

• Your profile, name, phone number, email and profile photo

• Service listings, gallery photos and verification documents

• Saved locations, push notification tokens and app settings

• Chat messages, once the retention period below has passed

Kept for a limited time

• Hire and payment records — 7 years, as required by Kenyan tax and financial law

• Records linked to an open dispute — until the dispute is resolved

• Anonymised statistics that can no longer identify you